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Showing posts with label facebook ads. Show all posts
Showing posts with label facebook ads. Show all posts

Wednesday, September 23, 2009

Facebook to end Beacon tracking tool in settlement

Facebook is shutting down its much-maligned Beacon marketing program, launched nearly two years ago amid fanfare only to generate a storm of privacy complaints over the tracking of user activities at partner Web sites.

Facebook agreed to end Beacon and create a foundation to promote online privacy, safety and security as part of a $9.5 million settlement in a lawsuit over the program. A federal judge in California still must approve the terms.

Meanwhile, Facebook is teaming up with the Nielsen Co. to help advertisers grab the attention of the hordes that are spending more of their time at the Internet hangout. Sheryl Sandberg, Facebook's chief operating officer, is expected to unveil the new marketing program, called "Nielsen BrandLift," at an advertising conference Tuesday in New York.

Facebook thought the Beacon marketing program would help users keep their friends better informed about their interests while also serving as "trusted referrals" that would help drive more sales to the participating sites. Sprinkled in with status updates and photos were alerts on what items their friends had bought or reviewed.

But users complained that friends could learn of holiday gifts they had bought at the online retailer Overstock.com or learn of the mindless movies for which they had purchased tickets through Fandango.

Users were able to decline tracking on a site-by-site basis, but not systemwide — at least not initially. Many users simply didn't notice a small warning that appeared on a corner of their Web browsers; the box disappeared after about 20 seconds, after which consent was assumed.

After an uproar, Palo Alto, California-based Facebook ultimately let users turn Beacon off, and CEO Mark Zuckerberg publicly apologized for it.

The service never really caught on, though, and Facebook said late Friday it agreed to end it as part of the proposed settlement.

The lawsuit was filed in August 2008 on behalf of 19 users against Facebook, as well as Blockbuster Inc., Fandango, Overstock.com Inc. and other companies that used Beacon. It claimed the defendants disclosed users' personal information for advertising purposes, without their consent.

"We learned a great deal from the Beacon experience," Facebook spokesman Barry Schnitt said in a statement. "For one, it was underscored how critical it is to provide extensive user control over how information is shared. We also learned how to effectively communicate changes that we make to the user experience."

While Beacon was unsuccessful, out of the experience grew Facebook Connect, which lets the online hangout's 300-million-plus users access other sites using their Facebook log-ins and share with Facebook information on activities elsewhere.

Unlike Beacon, however, Facebook Connect gives users, rather than Facebook and advertisers, control over the information they share.

The multiyear partnership with Nielsen marks Facebook's latest attempt to persuade advertisers to spend more money promoting their brands on the site. Among other things, Nielsen will develop opt-in polls that attempt to measure Facebook users' responses to the ads that show up on their pages.

Facebook's huge audience already has been luring more advertisers to the site. The company is expected to bring in more than $500 million in revenue this year, according to Facebook board member Marc Andreessen. The rising tide of money cascading into Facebook is now enough to cover the 5-year-old company's operating expenses, a major milestone for startups.

Sunday, July 26, 2009

Facebook is allowing advertisers to use your info

This might have been long happening, but I recently received word that Facebook has been allowing third-party advertisers to use your photos, personal feeds and event notifications so that they can advertise their ware to your network or friends.


So many have been asking the same question for quite some time now. How is Facebook going to make money? People say that there's no good way to really monetize the social networking site. Others say that it's in advertising. Well, as far as I can see they are trying.

The question whether to whom uploaded information (like photos, notes, articles, feeds, etc.) belongs to is a debate better discussed elsewhere. However, I doubt that anyone would like the idea of their own data being used by third parties, advertisers for that matter, to further their own gains - seemingly without express permission to boot.

Sure, this might have been in the original terms of usage agreement. But hey, everyone (I mean everyone including Facebook) knows that no one ever reads those long winded legalese novellas. You either check the I Agree box, or you don't sign up at all. So, with this in mind, express permission should have been sought before this is allowed.

Fortunately, there's is a way to turn it off. It's buried beneath a few settings pages, but it's there.

What Facebook should have done is to have this off by default, instead of on. They could have asked later on whether users want their stuff used or not. I'm sure there would have been people who won't mind. After all, there's a whole cadre of guys and gals on the site who are just looking for exposure.

So here's how to turn it off. First, go to your Account Settings page (it's found in the dropdown options from the Settings button, near the top of any Facebook page, beside the Logout button).

When you're in Account Settings, scroll down and look for "Privacy" in the Settings tab then click Manage. This brings you to the Privacy settings page.

Select News Feeds and Wall, then click on the Facebook Ads tab. There, choose "No one" in the Appearance in Facebook Ads dropdown.

Cheers!